reviews

We are thankful for every customer phone call, email and visit. In a time where customer’s struggle to get attention from businesses, we believe in old-fashioned service with timely turnarounds, fair prices, expert advice and a quality finished product. Our daily focus is on how we can best serve our customers and make your experience with AVA the best it can be. The feedback we get from our customers says it all. We have more reviews than all our regional competitors combined and we are so happy that people take the time to share their experience. We don’t pay a review service and we leave the bad ones in there to always remind us we can do better! These are real people sharing real experience with the highest-rated custom integrator in Memphis.     

Chris and his team have been stellar to work with.
The following is my review of the Bespoke Speakers that I purchased recently.

**Review: The Master Artist Masterwork Speaker – A Masterclass in Speaker Design & Execution**

Standing at an authoritative 64 inches, the 'Master Artist Masterwork' speakers towers over the competition, yet its slender, architectural profile allows it to vanish into the room with a surprising, unimposing grace. These aren't just loudspeakers; they are bespoke sonic sculptures. With a curated palette of finishes ranging from supple leathers and exotic veneers to sleek metallic accents, the Masterwork offers a level of aesthetic tailoring that ensures it complements your lifestyle as much as it elevates your listening environment.

**Sonic Precision and Holographic Imaging**
From the first transient, it is abundantly clear that you are in the presence of something extraordinary. The Masterwork is lightning-fast, delivering a level of detail that borders on the clairvoyant.
The imaging is nothing short of tectonic—locked solidly in a cavernous, three-dimensional space. Whether it’s a smoky jazz quartet or a sprawling Mahler symphony, the localization is uncanny:
Vocalists are rendered with palpable, "reach-out-and-touch-it" realism.
Orchestral layering is handled with surgical precision, allowing you to pinpoint the exact seating of the woodwinds against the brass.
Choral works reveal the "holy grail" of reproduction: the ability to hear the texture of individual human voices even as they melt into a singular, glorious swell.

**Speed That Defies Physics**
The most startling attribute of the Masterwork is the sheer velocity of its drivers. As a long-time devotee of Apogee ribbon speakers, I don’t say this lightly: the Masterwork’s cone drivers not only rival the best ribbons for speed—they frequently surpass them.
The cabinets are inert, providing a silent foundation that allows for a black-hole noise floor. When fed complex electronic music, the speakers unearth micro-details and synthetic textures that most high-end systems simply smear. There is no overhang here—only the pure, visceral snap of the signal.

"As a fingerstyle guitarist, I am hyper-sensitive to the reproduction of string tension and wooden resonance. The Masterwork reproduces the attack, decay, and harmonic bloom of an acoustic guitar with a naturalism that is frankly startling."

**Final Verdict**
The Master Artist Masterwork is an apex-level performer across every genre, from the grit of folk to the punch of rock. It doesn't just play music; it illuminates it.
However, a component of this caliber is a truth-teller. To truly unlock the transcendent potential of the Masterwork, ensure the rest of your signal chain is up to the task. If there is a bottleneck in your amplification or source, these speakers will find it. But once optimized? You may never feel the need to "upgrade" again.
The staff are seasoned professionals that inform you through the entire process of the changes they will make to give you the best experience, I highly recommend them for your audiovisual upgrades! The team works hard to meet your every sound system need. They’ve been professional and provide great service.
Response from the owner:Thank you Mr. Angell! We hope you enjoy everything for the holidays!
Amazing company! Can’t say enough about Chris and all of the technicians that work for him. Over the past 10 years, I have used 3 other media companies that are still in business. The best rating that is allowed is a 5 star. If I could, I would give AVA a 10 star rating compared to the other companies I have used in the past.
The service , planning, technology, knowledge, technician attitude, and the organization of the equipment is great. Everything works the way it supposed to, the system is easy to use and anytime I have a question or need a little help, AVA is super responsive.
I am getting ready to build another house and I will be calling Chris to help plan the new system.i

I’ve had the pleasure of working with Audio Visual Artistry on two new homes, and I can confidently say they are the absolute best in the business. From start to finish, their professionalism and expertise are unmatched.

Chris, the owner, is incredibly knowledgeable and always up to date on the latest technology. He took the time to understand exactly what we wanted and delivered solutions that exceeded our expectations. Gabriela is equally outstanding—she ensures every detail is handled perfectly and that the entire project runs smoothly.

.The quality of their work and the equipment they provide is simply amazing. Everything is top-of-the-line, and the results speak for themselves. If you’re looking for an audio/visual company that truly goes above and beyond, Audio Visual Artistry is the one to trust. Highly recommend!
Christian was a pleasure to deal with. Super smooth transactions. Great conversation, communication. Could not have asked for any better. Highly recommended!! Love the Burmester turntable, streamer and amplifier.
Chris was great to do business with. I would definitely work with him again!
Bought an Accuphase A-80 amp through them and Chris did a good job of keeping me informed. I would definitely buy from them again.
I had an awesome experience with Meg, who was my assistant in setting up our TV and Sonos soundbar installation. I did not want just any company to come and set up our TV, but I didn't want things to turn into an expensive mess either. Their team was able to look at our setup and recommended a drywall project beforehand to ensure the TV and soundbar would be set at the right level. The contractor Angel was professional and did the work in an afternoon, and the next week the two installers set up our TV and bar. I also appreciated that when I noticed a small gap between the bar that made the spacing look off slightly, the installer showed me that it was actually level, but we adjusted the TV slightly to ensure the space wasn't noticeable. They did an excellent job, and I will use them again for an outside setup!
Response from the owner:Thank you Mr. Foster! Angel is great and he gives us a “one-stop” advantage that makes things simple. We look forward to working with you again soon!
Just wanting to share our first class experience that we had with Chris and his amazing team at Audio Video Artistry. We recently purchased a 100” Samsung tv with a custom Master Artist Vermeer soundbar that is complimented with a Matisse 12” sub. AWESOME!!! We also upgraded our system with Crestron integration, with lighting, home surveillance and app control.

If you are looking for quality products and amazing service, Chris and his team is where you need to shop. This highly competent team is why I shop local.
Response from the owner:Thank you Ms. Brkic! We couldn’t agree more- shop local and choose experience. Those Memphis-made speakers that Chris designs are indeed awesome!
I recently had Brad from Audio Video Artistry out to my home for a consultation, and I cannot recommend him enough. I’m passionate about my home theater, and it was clear from the moment he arrived that Brad shares that same passion.
He took the time to truly listen to my concerns about my current audio and video setup. Rather than just trying to sell me new equipment, he provided thoughtful recommendations and made immediate alterations to my existing system that made a noticeable difference. His technical knowledge is outstanding—he even walked me through how to maintain my projector settings myself to ensure everything stays dialed in.
What really stood out was his integrity. After our session, Brad followed up to emphasize how important it is to him that people "get what they pay for" and work with experts who set things up properly. It’s rare to find someone so committed to the customer experience rather than just the transaction. If I could "hit the rewind button," I would have bought my projector directly from him in the first place.
If you want your home entertainment done right by someone who genuinely cares about the craft, do yourself a favor and call Audio Video Artistry. I’ll definitely be working with them again for my future upgrades!
Response from the owner:It was great to meet you and I appreciate the kind words! Look forward to working with you more in the future.
They did an amazing job installing all of our entertainment needs. Very professional and cleaned up after their install in multiple rooms. Highly recommend!
Response from the owner:Thank you so much! Hopefully your new Master Artist speakers and entertainment is making these snowy days a little more tolerable!
I had a great experience buying a Burmester 088 preamp from Chris Rogers of Audio Video Artistry
Chris was Honest, friendly and trustworthy .
The preamp was exactly as described.
Will do business with him anytime
Once again Thank you Chris .

Serge
Chris and Brad are phenomenal. I went to the store last year to take a look. I heard their Masterpiece Signature Series in the back room, and words can't describe the experience.

A few months later, I'm back and Brad showed me the new Fresco line. Utterly mind blowing, the imaging and separation was the best I've heard.
I'm working with them right now on some custom Master Artist Audio towers.

Honestly, I can't say enough about these guys, their product, their knowledge and how willing and helpful they have been to me. First class all the way.

The fact the you have something designed, built and handled with the owners hands on is something hard to to find anymore, much less high end audio.

Props to y'all, continue on.
-P1
UPDATE December 27, 2025. I thought my Burmester 218 and 088 were end game purchases until I just upgraded to a 909 and 077. Chris gave me a trade in offer that I simply could not refuse so I went for it and am absolutely thrilled and amazed with the upgrades. If it wasn’t for Chris at AVA, I could have never made this happen, but somehow he did! In my opinion, AVA is the only audio option for me!!

I met Chris from AVA through a connection we both shared. He is one of the most authentic people I have ever met, not just in the audio business, in all facets of life. Initially, I didn’t even think about doing business with him; however, my questions were quickly solved by Chris based on his knowledge of audio equipment and the industry. I never felt like he was trying to “sell” me anything and ultimately I came to him to purchase some end game gear from Burmester. (Burmester is a significant upgrade over my Audio Research tube gear.) Chris never attempted to oversell me on anything and was always asking for information about room size, etc. to make sure I was buying the right stuff based on my family needs. In the future, I will buy from Chris for several reasons: always takes time to answer my calls, is honest with me, isn’t afraid to say “I don’t know” then finds out and gets right back to me. I consider myself lucky to have met Chris at AVA as a business associate but even luckier to call him a friend. So, if you are anywhere in the US wanting to update your audio or video needs, look up Audio Video Artistry Memphis, give Chris a call and make yourself a new friend while upgrading your system like I did.
Response from the owner:Thanks Mark! We agree that Burmester is "end game" gear for sure & Chris makes sure folks get the best experience. He hope you are enjoying it!
OMG !! What can I say about the master artist tower speakers and the center speaker. Incredible comes to mind and as they say today Awesome also come to mind. . The master artist speakers
Are handcrafted with high end materials. They have a nice leather look also.
The Matisse subwoofer is incredible too with the surround sound, no distortion at all . I fill like the speakers are like a race car being held back on a checkered flag on my system. Should have gotten a better receiver and amplifier but had to budget. The urc control system is very nice also . Anyway I will be enjoying the new Thorens turntable and the new Sony blue way player . Audio video Artisty store is the go to place for home theater, not like the big box stores, everything is top notch here. Much thanks to Chris and his team, they really work hard to make everything perfect.
Response from the owner:Wow! Thank you for the great feedback. We definitely agree folks should shop small and specialized versus those big stores! And don’t forget Anthem AVR’s are 20% off thru the end of the year 😉
I can not say enough about how wonderful Gabrielle was in assisting me with a recent purchase. She handled details with ease... literally hand-delivering a catalog, helping choose a frame, scheduling installation at our convenience, and following-up to make sure my gift was managed perfectly. She made the whole process easy! Dan was extremely knowledgeable, professional, thorough, and helped me select the Frame TV that would be my best choice. It was a pleasure working with both Dan and Gabrielle! I highly recommend Audio Video Artistry in Memphis!!
Response from the owner:Thank you for your business and taking the time to tell us about your great experience!
They have taken care of us for over 16 years! Service is great and everyone is very nice and helpful! I highly recommend them!
AVA did an excellent job of making all of our equipment function like it was supposed to. We have a custom installation that never seemed to work properly. AVA took over a mess and did everything they said they would. Great work!
Audio Video Artistry did a wonderful job! Customer service is top notch! Starting with Meg, she will work with you to ensure what type of audio system fit your needs. Gabrielle was spot on with all transactions. The two audio and video technicians were so professional. I would definitely recommend this company for your audio and visual needs. Just in time for football!
Incredible, awesome, and easily exceeded our expectations are just some of the words that describe our experience with AVA… after years of trying and failing to put together a home theater system and home sound system that met our standards, this team came to the house and really listened to what we were hoping for… the Master Artist Pollacks and Matisse sub have to be the clearest speakers we have ever had and definitely keep a low profile… the Anthem receiver produces some of the most incredible surround sound effects that in some cases exceed what is available in movie theaters… the URC system of amplification and multimedia control fill every room and outdoors with crystal clear music that exceeded our expectations… and finally the team that recommended the equipment, explained the deferences between brands, and installed and calibrated the products was far beyond any we have dealt with in multiple cities and stores… we would highly recommend this team for your next purchase if you are looking to be impressed.
Chris and the team from AV Artistry did an amazing job on our home entertainment system. Specially in our primary den, the system is custom and incredible. Sound quality off the charts:
Master Artist signature monitors with sub
Burmester integrated amp
Gold note streamer, phono stage and turntable
Urc total control
Post install service is excellent.
We couldn’t be any happier. Call Chris and hire AV Artistry.
Chris and Brad and the whole entire staff at audio video artistry is the absolute best! I’ve had them work on multiple projects in my home over the last few years. They are professional, clean, responsive, and true experts at what they do. The custom monitors they built for me are now fully broken in and sound exceptional. There is no other similar speaker on the market that can compete with the sound in my opinion. Additionally, their Pollack series in-ceiling speakers are perfect. They truly sound great for the ceiling application and fill the room with warm, true sound. I will only call on audio video artistry for my projects in the future!
Response from the owner:That sub really pulled it together didn't it? Glad you're loving the system!
Just had my AV system updated by AV artistry and while I’m still exploring all the updates done, I can say they did an excellent job. Example? Prior installers set up ceiling speakers that never had any punch to them. Repeatedly whined and begged that their volume level was too low. Often friends would ask me to turn them up a smidge to which I’d reply they were maxxed out. Now they sing and sound great after AVA’s efforts. My multiroom system is working better than it ever has. New pre-amp sounds great. And Crestron controller (and small amps) are working flawlessly. Kudos to AVA for their work. Recommended!!!!
Response from the owner:Thank you for sharing! We’re happy that you’re getting enjoyment out of your system. It’s why we go to work every day 🙂
First rate experience, delivered Lyra Kleos SL as promised, well packaged.
Highly recommended!
The service very friendly. Answered all my questions . They had very reasonable prices. My amp was shipped very quickly. Very pleased with my experience
Response from the owner:The Burmester 909 is an amp most audiophiles can only dream of! We appreciate your business and know you will enjoy listening to that beauty!
AV Artistry has been a great company to work with for the past 3 years. Brad and his team (including Chris with CIA alarm systems) have always been super easy to work with and responsive to our every need. We moved into a house that was already wired for audio/video and an integrated security system, but under utilized. AV Artistry was willing to work with us to integrate our existing video and audio products and add the latest components to create an automated home that has fulfilled all our dreams, from Sunbrite outdoor TV for our patio, to our motorized canvas art frame TV over our fireplace, to a comprehensive security system that is the best we’ve ever had.
We began working with AVA at our previous home in 2012 from initial construction thru completion and then utilized their comprehensive services for 13 years. Then we built another home and continued their involvement and service. We have been very pleased with their expertise, unusually excellent customer service and prompt response to all inquiries.
The staff at AUDIO VIDEO ARTISTRY always do a great job! They are very responsive and are always striving to do a great job; their technicians are very quick to go above and beyond. I would highly recommend them to others, and I consider myself a very loyal customer.
Whit Greenway
I had the pleasure of purchasing an Accuphase e-5000 integrated amp through Chris Rogers. Chris always found the time to answer my questions and phone calls in a timely manner. The Accuphase is a great amp and Chris made sure l received a very fair price on the e-5000. I will definitely be purchasing more audio gear in the future from Audio Video Artistry.
This Company is the best. They are most efficient, kind always quick to respond & work diligently to solve any issue we have
The front desk is so kind & very helpful
This is the company to use AVA 👏
AV Artistry is a terrific company. Knowledgeable, capable and patient throughout the process. Designed and installed an upgraded Creston system and full av/audio package for us. The Master Artist DaVinci theater is amazing. Highly recommend the team

August 2025. AV Artistry continues to take great care of us with our service needs. Stephen is awesome!
Just purchased a demo Accuphase E 800 integrated amp. Unit is in perfect condition. It sounded phenomenal paired with Master Artist speakers. Sounds equally great in my system. Highly recommend.
Response from the owner:Have to admit we will miss that Class A beauty! Glad you’re enjoying it and we appreciate your business!
Just had a new WiFi system installed in a large house with disconnected attic space. A tough job with a few unexpected hitches. AVA delivered what they promised at no extra charge. Highly satisfied and would recommend them without reservation.
Great service…. Took care of our problem immediately.
I can't even mention all the technological things that AVA did for our home (e.g., installation of a new Frame tv, surround sound setup, alarm system (including Ring doorbell and 4 cameras) hookup). Absolutely every interaction with AVA staff was polite, courteous, and professional. Further, there were no hidden fees in the estimate, so we knew exactly what we were getting and the exact cost. Finally, when AVA completed the work, everything actually worked! AVA's staff (Chris, Cythe and Primus) wouldn't leave until they were certain everything functioned as it should and that we were comfortable in working the new technology. Outstanding company, and I would recommend them to anyone!
I’ve been working with Chris and Cythe at Audio Visual Artistry for 7 years and have nothing but great things to say!! Always timely, efficient, and can answer my needs! I have a complicated system with 8 flat screens and just redid the audio part and converted to just streaming and not cable, saving me $180 a month. System works great, very pleased, Cythe is a computer/equipment genius!! 5 stars for their responsiveness and results, you won’t be disappointed!!! Dr. Towne
Best seller. Highly recommended
Purchased a mint condition Accuphase A-48 amplifier which was exactly as described. Item was packaged perfectly and shipping was fast and smooth. Chris was quick to reply and was even happy to jump on the phone and answer my questions. He was professional, flexible and more than willing to help! He was very information and patient. Excellent seller. Excellent product. Highly recommended!
Purchased an Accuphase E280 online. Chris answered all my questions and responded in a timely manner. The item shipped when he said it would, was packed well, and was exactly as was described. I’d never hesitate to buy from Audio Video Artistry, and I’d recommend them highly.
Response from the owner:Such a great piece! We hope you enjoy it. Thank you!
I was fortunate to hear the Master Audio Signature Towers driven by Accuphase electronics at the Apoxona Hi-Fi Show in Chicago last month & they made such an impression on me that I arranged for a more personal extended audition in their East Memphis showroom last week.
Christian Rogers is a master at crossover design & driver implementation. The Signature Towers are a modestly sized Bass module & Satellite system that employ Accuton Ceramic drivers mated to a Raal Ribbon. I know something about how these drivers perform, having admired similar designs from Marten (for a 35-45% more $) & owning a less ambitious design that employs smaller ceramic drivers & a larger Raal Ribbon.
The most immediately notable attribute to these designs are dynamic agility (both micro & macro) & a resolution that allows you to see into the recording.
The Signature Towers however are endowed with a Coherency & lifelike Soundstage that I have rarely experienced before. The Scale of the presentation & the completely natural spatial relationship between performers in Depth, Height & Width allows the immense Image Density of a living breathing Stage to open up before you. The hotel room in Chicago was brighter than most & the showroom in East Memphis was darker, but the above statements remain evident nonetheless.
The Showroom in East Memphis is impressive. They were remodeling a very ambitious Theater room & the business has been around for 25 years.
These guys know what they’re doing. They are very carful curators of exquisite sound & are a pleasure to deal with. Brad was very gracious & allows me the opportunity to actually hear a less ambitious MTM design with a unique hourglass shape (with a handsome vinyl & wood veneer) that was able to provide a seamless transition between its two ceramic drivers & an amazing 1” ceramic inverted dome (all of course from Accuton). I asked Christian about his driver choices & his answer was ‘matter of fact’…he simply said that he chooses whatever specific drivers allow for the most ideal complementary whole that he can work his network (crossover) magic on. All I can say is that in the crafting of all this equipment we love…you’re wise to find you a guru…passion for exquisite sound is as much an Art as a scientific expression & the guys at Audio Video Artistry have their eyes on the right kind of prize…moving your soul!!!!
Response from the owner:Wow! It's one thing when we say it, but it sure is great to hear from someone who appreciates music as much as we do. Glad you love what you hear!
We recently upgraded our smart home to Crestron Home. Brad and his staff at AV Artistry were absolutely wonderful. They made sure that everything was installed properly and spent time with us to make sure that we understood and were able to take full advantage of our new system. Their staff is so helpful and responsive. Special shoutout to Gabriel who was always there to help. If you are considering the move to a Smart Home system, you really need to consider AV Artistry for your project. They are dependable, professional , and sell quality products.
Response from the owner:Thank you Dr. Katz! We value your business!
Audio Video Artistry are top notch.I bought a Sutherland Phono Loco Phonostage from Chris.He’s a man of his word,true gentleman.Will definitely be doing business with them in the future.Thanks for the great deal Chris.(((5 stars all day ⭐️⭐️⭐️⭐️⭐️)))
Response from the owner:What a sweet phono stage! We hope you enjoy!
Love AVA. Steven and Gabrielle are the best!
Response from the owner:You're the best Joe! Thank you!
I was abroad when I spotted Kimber Kables Ad. posted by AVA. Chris responded to my emails immediately.
Transaction and communication went flawlessly.
FedEx delayed shipping and they made a mistake with the delivery status. Upon my request, Chris checked with them and resolved the issue immediately.
Highly recommend!
Response from the owner:Thanks Arek! We love Kimber Kable and hope you do too
I had an excellent buying experience purchasing some hi end audio components from Chris.
He was very knowledgeable and helpful in responding to some issues that I encountered.
Very good communication that resulted in getting all the issues resolved.
Highly recommended-A+++
Response from the owner:We thank you for your business Steve and hope you enjoy the sonic bliss of the Burmester 077 preamp and 948 power conditioner!
AVA has the best customer service I’ve experienced in this industry. We have worked with them for over 10 years. They are consistently responsive, courteous, professional, and fair in their pricing.

AVA update…they just installed the Memphis Made Master Artist Vermeer sound bar on my screen porch TV. What a game changer!!!! Thank you once again AVA!❤️
Response from the owner:Thank you for your continued business Mrs. Rhodes! We appreciate you very much!
We had struggled for years with inconsistent Wi-Fi throughout our home. Our service provider couldn’t offer a real solution, and we were constantly dealing with dropped signals and dead zones. Enter AV Artistry and owner Chris - game changer.

Chris brought in his team of network engineers, and within a short time, they had completely transformed our setup. Not only did they solve the connectivity issues, but they also helped us streamline our system, reducing the number of modems on the property (which will save us money long term). The difference is night and day.

This is not your average tech support. AV Artistry delivers commercial-grade expertise with personal attention. If you’ve ever wondered who CIOs and CTOs call when they need reliable, top-tier networking—this is the team.

Highly recommend AV Artistry if you’re ready to finally have a home that’s fully connected and future-ready.
Response from the owner:Thank you so much for your business Ms. Rose. Networks are truly the foundation of any modern home and we are so very happy to help you with yours!
We have used AVA for the last 10/12 years. AVA has set up all my tv equipment ( inside and out), whole house sound system (inside and out), and our gates. No question this company, service, and technicians are all top notch! Everyone we have dealt with at AVA has always been so nice and are quick to respond to any issue.
Response from the owner:Thank you for the kind words Ms. Maino. We appreciate your continued business!
I purchased a high-end audiophile CD transport from Chris. His description of the component's history and condition were forthcoming and I found Chris to be honest and knowledgeable. After selling this unit at a fair price, he went the extra mile and drove four hours so that I could meet him, pick up the CD transport myself and avoid shipping a rare and fragile item with FedEx or UPS. Clearly, this is something only another audiophile rather than a salesman would do, service above and beyond. Highly recommended.
Response from the owner:Thanks! That Spectral 4000 is a special player with amazing sonic characteristics! We hope you enjoy listening!
We have depended in Ava, Chris and Brad to keep our home electronics updated with the right products for our family for 25 years. They will always be our go-to providers because they are responsive, honest, timely and provide amazing service and products all-around!
Response from the owner:Thank you so much Barbara! We sure appreciate your support all these years!
AVA has managed all my electronics and network for over 10 years. Now, they also manage 2 gate entry systems (Doorbird) and recently installed multiple TVs and custom sound bars. I highly recommend AVA for pretty much anything you plug in - just not on a day I need them for my next project 😎
Response from the owner:Thanks Brian! We will keep the schedule open for you! 😎
Chris and his team have been stellar to work with.
The following is my review of the Bespoke Speakers that I purchased recently.

**Review: The Master Artist Masterwork Speaker – A Masterclass in Speaker Design & Execution**

Standing at an authoritative 64 inches, the 'Master Artist Masterwork' speakers towers over the competition, yet its slender, architectural profile allows it to vanish into the room with a surprising, unimposing grace. These aren't just loudspeakers; they are bespoke sonic sculptures. With a curated palette of finishes ranging from supple leathers and exotic veneers to sleek metallic accents, the Masterwork offers a level of aesthetic tailoring that ensures it complements your lifestyle as much as it elevates your listening environment.

**Sonic Precision and Holographic Imaging**
From the first transient, it is abundantly clear that you are in the presence of something extraordinary. The Masterwork is lightning-fast, delivering a level of detail that borders on the clairvoyant.
The imaging is nothing short of tectonic—locked solidly in a cavernous, three-dimensional space. Whether it’s a smoky jazz quartet or a sprawling Mahler symphony, the localization is uncanny:
Vocalists are rendered with palpable, "reach-out-and-touch-it" realism.
Orchestral layering is handled with surgical precision, allowing you to pinpoint the exact seating of the woodwinds against the brass.
Choral works reveal the "holy grail" of reproduction: the ability to hear the texture of individual human voices even as they melt into a singular, glorious swell.

**Speed That Defies Physics**
The most startling attribute of the Masterwork is the sheer velocity of its drivers. As a long-time devotee of Apogee ribbon speakers, I don’t say this lightly: the Masterwork’s cone drivers not only rival the best ribbons for speed—they frequently surpass them.
The cabinets are inert, providing a silent foundation that allows for a black-hole noise floor. When fed complex electronic music, the speakers unearth micro-details and synthetic textures that most high-end systems simply smear. There is no overhang here—only the pure, visceral snap of the signal.

"As a fingerstyle guitarist, I am hyper-sensitive to the reproduction of string tension and wooden resonance. The Masterwork reproduces the attack, decay, and harmonic bloom of an acoustic guitar with a naturalism that is frankly startling."

**Final Verdict**
The Master Artist Masterwork is an apex-level performer across every genre, from the grit of folk to the punch of rock. It doesn't just play music; it illuminates it.
However, a component of this caliber is a truth-teller. To truly unlock the transcendent potential of the Masterwork, ensure the rest of your signal chain is up to the task. If there is a bottleneck in your amplification or source, these speakers will find it. But once optimized? You may never feel the need to "upgrade" again.
The staff are seasoned professionals that inform you through the entire process of the changes they will make to give you the best experience, I highly recommend them for your audiovisual upgrades! The team works hard to meet your every sound system need. They’ve been professional and provide great service.
Response from the owner:Thank you Mr. Angell! We hope you enjoy everything for the holidays!
Amazing company! Can’t say enough about Chris and all of the technicians that work for him. Over the past 10 years, I have used 3 other media companies that are still in business. The best rating that is allowed is a 5 star. If I could, I would give AVA a 10 star rating compared to the other companies I have used in the past.
The service , planning, technology, knowledge, technician attitude, and the organization of the equipment is great. Everything works the way it supposed to, the system is easy to use and anytime I have a question or need a little help, AVA is super responsive.
I am getting ready to build another house and I will be calling Chris to help plan the new system.i

I’ve had the pleasure of working with Audio Visual Artistry on two new homes, and I can confidently say they are the absolute best in the business. From start to finish, their professionalism and expertise are unmatched.

Chris, the owner, is incredibly knowledgeable and always up to date on the latest technology. He took the time to understand exactly what we wanted and delivered solutions that exceeded our expectations. Gabriela is equally outstanding—she ensures every detail is handled perfectly and that the entire project runs smoothly.

.The quality of their work and the equipment they provide is simply amazing. Everything is top-of-the-line, and the results speak for themselves. If you’re looking for an audio/visual company that truly goes above and beyond, Audio Visual Artistry is the one to trust. Highly recommend!
Christian was a pleasure to deal with. Super smooth transactions. Great conversation, communication. Could not have asked for any better. Highly recommended!! Love the Burmester turntable, streamer and amplifier.
Chris was great to do business with. I would definitely work with him again!
Bought an Accuphase A-80 amp through them and Chris did a good job of keeping me informed. I would definitely buy from them again.
I had an awesome experience with Meg, who was my assistant in setting up our TV and Sonos soundbar installation. I did not want just any company to come and set up our TV, but I didn't want things to turn into an expensive mess either. Their team was able to look at our setup and recommended a drywall project beforehand to ensure the TV and soundbar would be set at the right level. The contractor Angel was professional and did the work in an afternoon, and the next week the two installers set up our TV and bar. I also appreciated that when I noticed a small gap between the bar that made the spacing look off slightly, the installer showed me that it was actually level, but we adjusted the TV slightly to ensure the space wasn't noticeable. They did an excellent job, and I will use them again for an outside setup!
Response from the owner:Thank you Mr. Foster! Angel is great and he gives us a “one-stop” advantage that makes things simple. We look forward to working with you again soon!
Just wanting to share our first class experience that we had with Chris and his amazing team at Audio Video Artistry. We recently purchased a 100” Samsung tv with a custom Master Artist Vermeer soundbar that is complimented with a Matisse 12” sub. AWESOME!!! We also upgraded our system with Crestron integration, with lighting, home surveillance and app control.

If you are looking for quality products and amazing service, Chris and his team is where you need to shop. This highly competent team is why I shop local.
Response from the owner:Thank you Ms. Brkic! We couldn’t agree more- shop local and choose experience. Those Memphis-made speakers that Chris designs are indeed awesome!
I recently had Brad from Audio Video Artistry out to my home for a consultation, and I cannot recommend him enough. I’m passionate about my home theater, and it was clear from the moment he arrived that Brad shares that same passion.
He took the time to truly listen to my concerns about my current audio and video setup. Rather than just trying to sell me new equipment, he provided thoughtful recommendations and made immediate alterations to my existing system that made a noticeable difference. His technical knowledge is outstanding—he even walked me through how to maintain my projector settings myself to ensure everything stays dialed in.
What really stood out was his integrity. After our session, Brad followed up to emphasize how important it is to him that people "get what they pay for" and work with experts who set things up properly. It’s rare to find someone so committed to the customer experience rather than just the transaction. If I could "hit the rewind button," I would have bought my projector directly from him in the first place.
If you want your home entertainment done right by someone who genuinely cares about the craft, do yourself a favor and call Audio Video Artistry. I’ll definitely be working with them again for my future upgrades!
Response from the owner:It was great to meet you and I appreciate the kind words! Look forward to working with you more in the future.
They did an amazing job installing all of our entertainment needs. Very professional and cleaned up after their install in multiple rooms. Highly recommend!
Response from the owner:Thank you so much! Hopefully your new Master Artist speakers and entertainment is making these snowy days a little more tolerable!
I had a great experience buying a Burmester 088 preamp from Chris Rogers of Audio Video Artistry
Chris was Honest, friendly and trustworthy .
The preamp was exactly as described.
Will do business with him anytime
Once again Thank you Chris .

Serge
Chris and Brad are phenomenal. I went to the store last year to take a look. I heard their Masterpiece Signature Series in the back room, and words can't describe the experience.

A few months later, I'm back and Brad showed me the new Fresco line. Utterly mind blowing, the imaging and separation was the best I've heard.
I'm working with them right now on some custom Master Artist Audio towers.

Honestly, I can't say enough about these guys, their product, their knowledge and how willing and helpful they have been to me. First class all the way.

The fact the you have something designed, built and handled with the owners hands on is something hard to to find anymore, much less high end audio.

Props to y'all, continue on.
-P1
UPDATE December 27, 2025. I thought my Burmester 218 and 088 were end game purchases until I just upgraded to a 909 and 077. Chris gave me a trade in offer that I simply could not refuse so I went for it and am absolutely thrilled and amazed with the upgrades. If it wasn’t for Chris at AVA, I could have never made this happen, but somehow he did! In my opinion, AVA is the only audio option for me!!

I met Chris from AVA through a connection we both shared. He is one of the most authentic people I have ever met, not just in the audio business, in all facets of life. Initially, I didn’t even think about doing business with him; however, my questions were quickly solved by Chris based on his knowledge of audio equipment and the industry. I never felt like he was trying to “sell” me anything and ultimately I came to him to purchase some end game gear from Burmester. (Burmester is a significant upgrade over my Audio Research tube gear.) Chris never attempted to oversell me on anything and was always asking for information about room size, etc. to make sure I was buying the right stuff based on my family needs. In the future, I will buy from Chris for several reasons: always takes time to answer my calls, is honest with me, isn’t afraid to say “I don’t know” then finds out and gets right back to me. I consider myself lucky to have met Chris at AVA as a business associate but even luckier to call him a friend. So, if you are anywhere in the US wanting to update your audio or video needs, look up Audio Video Artistry Memphis, give Chris a call and make yourself a new friend while upgrading your system like I did.
Response from the owner:Thanks Mark! We agree that Burmester is "end game" gear for sure & Chris makes sure folks get the best experience. He hope you are enjoying it!
OMG !! What can I say about the master artist tower speakers and the center speaker. Incredible comes to mind and as they say today Awesome also come to mind. . The master artist speakers
Are handcrafted with high end materials. They have a nice leather look also.
The Matisse subwoofer is incredible too with the surround sound, no distortion at all . I fill like the speakers are like a race car being held back on a checkered flag on my system. Should have gotten a better receiver and amplifier but had to budget. The urc control system is very nice also . Anyway I will be enjoying the new Thorens turntable and the new Sony blue way player . Audio video Artisty store is the go to place for home theater, not like the big box stores, everything is top notch here. Much thanks to Chris and his team, they really work hard to make everything perfect.
Response from the owner:Wow! Thank you for the great feedback. We definitely agree folks should shop small and specialized versus those big stores! And don’t forget Anthem AVR’s are 20% off thru the end of the year 😉
I can not say enough about how wonderful Gabrielle was in assisting me with a recent purchase. She handled details with ease... literally hand-delivering a catalog, helping choose a frame, scheduling installation at our convenience, and following-up to make sure my gift was managed perfectly. She made the whole process easy! Dan was extremely knowledgeable, professional, thorough, and helped me select the Frame TV that would be my best choice. It was a pleasure working with both Dan and Gabrielle! I highly recommend Audio Video Artistry in Memphis!!
Response from the owner:Thank you for your business and taking the time to tell us about your great experience!
They have taken care of us for over 16 years! Service is great and everyone is very nice and helpful! I highly recommend them!
AVA did an excellent job of making all of our equipment function like it was supposed to. We have a custom installation that never seemed to work properly. AVA took over a mess and did everything they said they would. Great work!
Audio Video Artistry did a wonderful job! Customer service is top notch! Starting with Meg, she will work with you to ensure what type of audio system fit your needs. Gabrielle was spot on with all transactions. The two audio and video technicians were so professional. I would definitely recommend this company for your audio and visual needs. Just in time for football!
Incredible, awesome, and easily exceeded our expectations are just some of the words that describe our experience with AVA… after years of trying and failing to put together a home theater system and home sound system that met our standards, this team came to the house and really listened to what we were hoping for… the Master Artist Pollacks and Matisse sub have to be the clearest speakers we have ever had and definitely keep a low profile… the Anthem receiver produces some of the most incredible surround sound effects that in some cases exceed what is available in movie theaters… the URC system of amplification and multimedia control fill every room and outdoors with crystal clear music that exceeded our expectations… and finally the team that recommended the equipment, explained the deferences between brands, and installed and calibrated the products was far beyond any we have dealt with in multiple cities and stores… we would highly recommend this team for your next purchase if you are looking to be impressed.
Chris and the team from AV Artistry did an amazing job on our home entertainment system. Specially in our primary den, the system is custom and incredible. Sound quality off the charts:
Master Artist signature monitors with sub
Burmester integrated amp
Gold note streamer, phono stage and turntable
Urc total control
Post install service is excellent.
We couldn’t be any happier. Call Chris and hire AV Artistry.
Chris and Brad and the whole entire staff at audio video artistry is the absolute best! I’ve had them work on multiple projects in my home over the last few years. They are professional, clean, responsive, and true experts at what they do. The custom monitors they built for me are now fully broken in and sound exceptional. There is no other similar speaker on the market that can compete with the sound in my opinion. Additionally, their Pollack series in-ceiling speakers are perfect. They truly sound great for the ceiling application and fill the room with warm, true sound. I will only call on audio video artistry for my projects in the future!
Response from the owner:That sub really pulled it together didn't it? Glad you're loving the system!
Just had my AV system updated by AV artistry and while I’m still exploring all the updates done, I can say they did an excellent job. Example? Prior installers set up ceiling speakers that never had any punch to them. Repeatedly whined and begged that their volume level was too low. Often friends would ask me to turn them up a smidge to which I’d reply they were maxxed out. Now they sing and sound great after AVA’s efforts. My multiroom system is working better than it ever has. New pre-amp sounds great. And Crestron controller (and small amps) are working flawlessly. Kudos to AVA for their work. Recommended!!!!
Response from the owner:Thank you for sharing! We’re happy that you’re getting enjoyment out of your system. It’s why we go to work every day 🙂
First rate experience, delivered Lyra Kleos SL as promised, well packaged.
Highly recommended!
The service very friendly. Answered all my questions . They had very reasonable prices. My amp was shipped very quickly. Very pleased with my experience
Response from the owner:The Burmester 909 is an amp most audiophiles can only dream of! We appreciate your business and know you will enjoy listening to that beauty!
AV Artistry has been a great company to work with for the past 3 years. Brad and his team (including Chris with CIA alarm systems) have always been super easy to work with and responsive to our every need. We moved into a house that was already wired for audio/video and an integrated security system, but under utilized. AV Artistry was willing to work with us to integrate our existing video and audio products and add the latest components to create an automated home that has fulfilled all our dreams, from Sunbrite outdoor TV for our patio, to our motorized canvas art frame TV over our fireplace, to a comprehensive security system that is the best we’ve ever had.
We began working with AVA at our previous home in 2012 from initial construction thru completion and then utilized their comprehensive services for 13 years. Then we built another home and continued their involvement and service. We have been very pleased with their expertise, unusually excellent customer service and prompt response to all inquiries.
The staff at AUDIO VIDEO ARTISTRY always do a great job! They are very responsive and are always striving to do a great job; their technicians are very quick to go above and beyond. I would highly recommend them to others, and I consider myself a very loyal customer.
Whit Greenway
I had the pleasure of purchasing an Accuphase e-5000 integrated amp through Chris Rogers. Chris always found the time to answer my questions and phone calls in a timely manner. The Accuphase is a great amp and Chris made sure l received a very fair price on the e-5000. I will definitely be purchasing more audio gear in the future from Audio Video Artistry.
This Company is the best. They are most efficient, kind always quick to respond & work diligently to solve any issue we have
The front desk is so kind & very helpful
This is the company to use AVA 👏
AV Artistry is a terrific company. Knowledgeable, capable and patient throughout the process. Designed and installed an upgraded Creston system and full av/audio package for us. The Master Artist DaVinci theater is amazing. Highly recommend the team

August 2025. AV Artistry continues to take great care of us with our service needs. Stephen is awesome!
Just purchased a demo Accuphase E 800 integrated amp. Unit is in perfect condition. It sounded phenomenal paired with Master Artist speakers. Sounds equally great in my system. Highly recommend.
Response from the owner:Have to admit we will miss that Class A beauty! Glad you’re enjoying it and we appreciate your business!
Just had a new WiFi system installed in a large house with disconnected attic space. A tough job with a few unexpected hitches. AVA delivered what they promised at no extra charge. Highly satisfied and would recommend them without reservation.
Great service…. Took care of our problem immediately.
I can't even mention all the technological things that AVA did for our home (e.g., installation of a new Frame tv, surround sound setup, alarm system (including Ring doorbell and 4 cameras) hookup). Absolutely every interaction with AVA staff was polite, courteous, and professional. Further, there were no hidden fees in the estimate, so we knew exactly what we were getting and the exact cost. Finally, when AVA completed the work, everything actually worked! AVA's staff (Chris, Cythe and Primus) wouldn't leave until they were certain everything functioned as it should and that we were comfortable in working the new technology. Outstanding company, and I would recommend them to anyone!
I’ve been working with Chris and Cythe at Audio Visual Artistry for 7 years and have nothing but great things to say!! Always timely, efficient, and can answer my needs! I have a complicated system with 8 flat screens and just redid the audio part and converted to just streaming and not cable, saving me $180 a month. System works great, very pleased, Cythe is a computer/equipment genius!! 5 stars for their responsiveness and results, you won’t be disappointed!!! Dr. Towne
Best seller. Highly recommended
Purchased a mint condition Accuphase A-48 amplifier which was exactly as described. Item was packaged perfectly and shipping was fast and smooth. Chris was quick to reply and was even happy to jump on the phone and answer my questions. He was professional, flexible and more than willing to help! He was very information and patient. Excellent seller. Excellent product. Highly recommended!
Purchased an Accuphase E280 online. Chris answered all my questions and responded in a timely manner. The item shipped when he said it would, was packed well, and was exactly as was described. I’d never hesitate to buy from Audio Video Artistry, and I’d recommend them highly.
Response from the owner:Such a great piece! We hope you enjoy it. Thank you!
I was fortunate to hear the Master Audio Signature Towers driven by Accuphase electronics at the Apoxona Hi-Fi Show in Chicago last month & they made such an impression on me that I arranged for a more personal extended audition in their East Memphis showroom last week.
Christian Rogers is a master at crossover design & driver implementation. The Signature Towers are a modestly sized Bass module & Satellite system that employ Accuton Ceramic drivers mated to a Raal Ribbon. I know something about how these drivers perform, having admired similar designs from Marten (for a 35-45% more $) & owning a less ambitious design that employs smaller ceramic drivers & a larger Raal Ribbon.
The most immediately notable attribute to these designs are dynamic agility (both micro & macro) & a resolution that allows you to see into the recording.
The Signature Towers however are endowed with a Coherency & lifelike Soundstage that I have rarely experienced before. The Scale of the presentation & the completely natural spatial relationship between performers in Depth, Height & Width allows the immense Image Density of a living breathing Stage to open up before you. The hotel room in Chicago was brighter than most & the showroom in East Memphis was darker, but the above statements remain evident nonetheless.
The Showroom in East Memphis is impressive. They were remodeling a very ambitious Theater room & the business has been around for 25 years.
These guys know what they’re doing. They are very carful curators of exquisite sound & are a pleasure to deal with. Brad was very gracious & allows me the opportunity to actually hear a less ambitious MTM design with a unique hourglass shape (with a handsome vinyl & wood veneer) that was able to provide a seamless transition between its two ceramic drivers & an amazing 1” ceramic inverted dome (all of course from Accuton). I asked Christian about his driver choices & his answer was ‘matter of fact’…he simply said that he chooses whatever specific drivers allow for the most ideal complementary whole that he can work his network (crossover) magic on. All I can say is that in the crafting of all this equipment we love…you’re wise to find you a guru…passion for exquisite sound is as much an Art as a scientific expression & the guys at Audio Video Artistry have their eyes on the right kind of prize…moving your soul!!!!
Response from the owner:Wow! It's one thing when we say it, but it sure is great to hear from someone who appreciates music as much as we do. Glad you love what you hear!
We recently upgraded our smart home to Crestron Home. Brad and his staff at AV Artistry were absolutely wonderful. They made sure that everything was installed properly and spent time with us to make sure that we understood and were able to take full advantage of our new system. Their staff is so helpful and responsive. Special shoutout to Gabriel who was always there to help. If you are considering the move to a Smart Home system, you really need to consider AV Artistry for your project. They are dependable, professional , and sell quality products.
Response from the owner:Thank you Dr. Katz! We value your business!
Audio Video Artistry are top notch.I bought a Sutherland Phono Loco Phonostage from Chris.He’s a man of his word,true gentleman.Will definitely be doing business with them in the future.Thanks for the great deal Chris.(((5 stars all day ⭐️⭐️⭐️⭐️⭐️)))
Response from the owner:What a sweet phono stage! We hope you enjoy!
Love AVA. Steven and Gabrielle are the best!
Response from the owner:You're the best Joe! Thank you!
I was abroad when I spotted Kimber Kables Ad. posted by AVA. Chris responded to my emails immediately.
Transaction and communication went flawlessly.
FedEx delayed shipping and they made a mistake with the delivery status. Upon my request, Chris checked with them and resolved the issue immediately.
Highly recommend!
Response from the owner:Thanks Arek! We love Kimber Kable and hope you do too
I had an excellent buying experience purchasing some hi end audio components from Chris.
He was very knowledgeable and helpful in responding to some issues that I encountered.
Very good communication that resulted in getting all the issues resolved.
Highly recommended-A+++
Response from the owner:We thank you for your business Steve and hope you enjoy the sonic bliss of the Burmester 077 preamp and 948 power conditioner!
AVA has the best customer service I’ve experienced in this industry. We have worked with them for over 10 years. They are consistently responsive, courteous, professional, and fair in their pricing.

AVA update…they just installed the Memphis Made Master Artist Vermeer sound bar on my screen porch TV. What a game changer!!!! Thank you once again AVA!❤️
Response from the owner:Thank you for your continued business Mrs. Rhodes! We appreciate you very much!
We had struggled for years with inconsistent Wi-Fi throughout our home. Our service provider couldn’t offer a real solution, and we were constantly dealing with dropped signals and dead zones. Enter AV Artistry and owner Chris - game changer.

Chris brought in his team of network engineers, and within a short time, they had completely transformed our setup. Not only did they solve the connectivity issues, but they also helped us streamline our system, reducing the number of modems on the property (which will save us money long term). The difference is night and day.

This is not your average tech support. AV Artistry delivers commercial-grade expertise with personal attention. If you’ve ever wondered who CIOs and CTOs call when they need reliable, top-tier networking—this is the team.

Highly recommend AV Artistry if you’re ready to finally have a home that’s fully connected and future-ready.
Response from the owner:Thank you so much for your business Ms. Rose. Networks are truly the foundation of any modern home and we are so very happy to help you with yours!
We have used AVA for the last 10/12 years. AVA has set up all my tv equipment ( inside and out), whole house sound system (inside and out), and our gates. No question this company, service, and technicians are all top notch! Everyone we have dealt with at AVA has always been so nice and are quick to respond to any issue.
Response from the owner:Thank you for the kind words Ms. Maino. We appreciate your continued business!
I purchased a high-end audiophile CD transport from Chris. His description of the component's history and condition were forthcoming and I found Chris to be honest and knowledgeable. After selling this unit at a fair price, he went the extra mile and drove four hours so that I could meet him, pick up the CD transport myself and avoid shipping a rare and fragile item with FedEx or UPS. Clearly, this is something only another audiophile rather than a salesman would do, service above and beyond. Highly recommended.
Response from the owner:Thanks! That Spectral 4000 is a special player with amazing sonic characteristics! We hope you enjoy listening!
We have depended in Ava, Chris and Brad to keep our home electronics updated with the right products for our family for 25 years. They will always be our go-to providers because they are responsive, honest, timely and provide amazing service and products all-around!
Response from the owner:Thank you so much Barbara! We sure appreciate your support all these years!
AVA has managed all my electronics and network for over 10 years. Now, they also manage 2 gate entry systems (Doorbird) and recently installed multiple TVs and custom sound bars. I highly recommend AVA for pretty much anything you plug in - just not on a day I need them for my next project 😎
Response from the owner:Thanks Brian! We will keep the schedule open for you! 😎